Dear Customer,

You are allowed to return the received goods within 14 days since receiving the articles without saying any reason. The cost of shipping will be returned only if you return all articles.

To complete your return, we require the purchaser’s name, email address, shipping address, order number and description of the item(s) returned. Please, use a special form that was attached to your order confirmation sent by us after order placement. Send it to us, please:

sales@onebladeeurope.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For hygienic and sanitary reasons, used items cannot be returned.

Additional non-returnable items:

  • Sealed Containers
  • Articles sealed with special hygienic seal.

The buyer is responsible for returning the item(s). We are not responsible for damaged or lost returned merchandise. In the case of a lost or damaged return, a refund will not be issued.

Please do not send your purchase back to the manufacturer.

In case of any questions or doubt, please, contact us directly:

sales@onebladeeurope.com

or

+48 518 834 150